99jitu Privacy Policy

This page describes what we collect when you use 99jitu and how we keep that data protected. We collect your personal information only for account verification, deposit and withdrawal processing, and compliance with local gaming regulations. We do not sell your data to third parties, and we do not use your information for marketing beyond service updates.

When you register a 99jitu account, we ask for your email, phone number, date of birth, and government ID number. We use these details to verify your identity (KYC compliance), process your deposits and withdrawals, and meet legal obligations in the jurisdictions where we operate. Your data is encrypted and stored securely on our servers, accessible only to authorized 99jitu team members during account verification or support requests.

We understand that privacy matters. This policy explains our data collection practices, how we use your information, who we share it with, and what rights you have. If you have questions about how 99jitu handles your data, our support team can answer them in English.

What Data We Collect on 99jitu

We collect the following information when you create a 99jitu account:

• Account details: your email address, password, phone number, full name, and date of birth
• Identity verification: government ID number and photos of your ID and selfie for KYC confirmation
• Payment information: your chosen deposit and withdrawal methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual account details)
• Account activity: every prediction you place, every deposit and withdrawal, and every game result
• Device and connection data: IP address, device type, browser type, and approximate location (country/city level only — we do not track precise GPS)

We collect this data to verify your identity, process your payments, settle game outcomes, and comply with local gaming laws. We also collect activity data to detect fraud, prevent account misuse, and improve our service. We do not request credit card details — all deposits flow through e-wallet providers or bank virtual accounts, so we never directly handle your banking credentials.

How We Use Your Data on 99jitu

We use your data for these purposes only:

• Account verification: confirming your identity via government ID to activate your account
• Payment processing: initiating deposits and withdrawals through your chosen payment method
• Game settlement: calculating and applying game outcomes to your account balance
• Fraud detection: monitoring for suspicious activity like multiple accounts, unusual login patterns, or unauthorized access
• Legal compliance: reporting account and transaction data to local authorities as required by law
• Customer support: reviewing your account history to answer questions and resolve disputes

We do not use your personal information for targeted advertising, cross-selling, or any purpose outside these categories. We do not build marketing profiles or share your data with advertisers. If we need to use your data for any new purpose, we will update this policy and notify you.

Third-Party Processors and Data Location

Our 99jitu platform works with payment providers to handle deposits and withdrawals. When you choose mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment, those providers receive your transaction details to process your payment. When you use a online payment, e-wallet, mobile banking, or local payment virtual account, the receiving bank processes your transfer. These processors handle your data under their own privacy policies. We recommend reviewing their policies if you want to understand how they use your information.

Our servers may sit outside your jurisdiction. Your data may be stored and processed in data centers in Southeast Asia or elsewhere. By using 99jitu, you consent to your data being transferred and stored outside your home country if necessary for service delivery and compliance. If this concerns you, contact our support team to discuss alternatives.

We encrypt your data in transit and at rest — your password, your transactions, your account activity.

Your Rights and Data Access on 99jitu

You have the right to access, correct, and request deletion of your personal data. To exercise these rights, contact our support team and request a copy of your data or ask us to correct an error. We will respond within a reasonable timeframe (typically within 30 days). If you request deletion of your account, we will close your account and remove your personal data from active systems, though we may retain transaction records for legal compliance and dispute resolution.

You also have the right to withdraw consent for us to process your data. If you withdraw consent, we can no longer operate your 99jitu account, so we will close it. Transaction records and legal documentation may still be retained as required by law.

Cookies and Tracking Technologies

Our 99jitu platform uses cookies to maintain your login session and remember your preferences (language, theme, notification settings). These are functional cookies necessary for the platform to work. We do not use tracking cookies for advertising or analytics beyond our own service improvement. If you disable cookies in your browser, you may not be able to log in to your 99jitu account.

Our mobile app does not use cookies but may store your login session locally on your device. If you clear your app data, you will need to log in again.

Security and Data Protection

We encrypt all data transmitted between your device and our servers using TLS (Transport Layer Security). Your password is hashed — we never store it in plain text. We monitor our systems for unauthorized access and respond to suspected breaches immediately. If we detect a security incident that may compromise your data, we will notify you without unreasonable delay.

We cannot guarantee absolute security — no online system is non-specific info secure. If you believe your 99jitu account has been compromised, immediately change your password and contact our support team. Log out from all devices in your account settings to clear active sessions.

Data Retention and Account Closure

We retain your personal data as long as your 99jitu account is active. When you close your account, we retain transaction records and identity verification data for legal compliance and fraud prevention — typically for seven years or as required by local law. After that period, we delete your data unless we are legally required to keep it longer.

If you request account closure, we process your request within five business days. Any remaining balance in your account is returned to your registered payment method. Once closed, your account cannot be reopened — you would need to register a new account with a new email address.

Changes to This Privacy Policy

We may update this policy at any time. Changes take effect when published on the 99jitu platform. If we make material changes that affect how we use your data, we will notify you via email or in-app message. Continued use of your account after a change means you accept the updated policy.

Contact Us About Privacy

If you have questions about how 99jitu handles your data, how to access or delete your information, or if you believe we have misused your data, contact our support team in English. We will investigate your concern and respond within a reasonable timeframe. Our team is available to answer privacy questions from players in Jakarta, Surabaya, Bandung, Medan, and other supported regions.

• Email our support team to request a data access report
• Ask about our data retention schedules and deletion options
• Report a suspected data breach or unauthorized access
• Request clarification about how we use your payment information